Refund & Warranty
Skull Technology Refund and Warranty Policy
1. Warranty Coverage
- Our warranty covers products that fail to function properly or are damaged upon arrival within 90 days from the date of purchase.
2. Warranty Void Conditions
- The warranty is void if:
- The product is used in dangerous conditions such as war, natural disasters, or other hazardous environments.
- The product is damaged due to user misuse, neglect, or accidental damage.
3. Claims Process
- If your product arrives damaged or fails to function within 90 days:
- Contact Skull Technology and provide proof of purchase.
- Return the product at no cost to you for our investigation.
- If we determine the fault lies with Skull Technology, a full refund (excluding tax and original shipping costs) will be issued to the card used for purchase.
4. Damage During Shipping
- If the product is found to be damaged due to the delivery company, Skull Technology will file a claim against that company. You, the customer, may be eligible for compensation from the delivery company.
- By purchasing, you agree that Skull Technology is not liable for any damage incurred during shipping.
5. Included Items
- If an item listed as included is damaged, but not displayed during checkout, no refund can be claimed for that item.
6. Contact Us
- For warranty claims or questions regarding our policy, please contact our customer service.